Resume

Chris Robertson

LinkedIn | San Diego, CA

Summary

A creativity-driven, technology-focused professional, with over fifteen years of business and retail experience. Having successfully completed earning my certificate in Front End Development at UCSD, I am seeking opportunities to advance out into the real world of web development and software engineering.

Being someone who enjoys the process of learning, discovering what they don't know, and having to figure things out, has served me well in a variety of disparate roles. Continuing that trend, I am also currently a part of the ServiceNow NextGen program, a twelve-week course leading towards a potential certification as a ServiceNow system admin.

Expertise

  • ReactJS
  • JavaScript
  • HTML5 & CSS3
  • ServiceNow system administration
  • Scope of Work writing
  • Contract Analysis
  • New business development
  • Customer service

Education

  • Certificate in Front End Development
  • June 2022
  • University of California, San Diego Extension
  • Responsive website design
  • Application development (HTML5, CSS3, JavaScript, React, JSX, jQuery)
  • Maintained an A average
  • Bachelor's Degree, Cinema & Photography
  • August 2004
  • Southern Illinois University, Carbondale

Career Experience

  • ServiceNow NextGen Professionals Reskill Program | Extern
  • MAR - JUNE 2022
  • The ServiceNow NextGen Professionals program is designed to allow each participant to transition into the ServiceNow ecosystem, readying them to sit for Certified System Administrator and Certified Implementation Specialist certificates. Areas of focus included:
  • IT Service Management Fundamentals
  • ServiceNow Platform Fundamentals
  • Service Portal Fundamentals
  • Scripting in the ServiceNow Platform
  • Flow Designer and the Integration Hub
  • Mobile Development Fundamentals
  • Marine Corps Community Services | Business Development Manager
  • MAY 2017 - JUL 2020 | Marine Corps Recruit Depot, San Diego, CA
  • Marine Corps Community Services (MCCS) is a Department of Defense organization supporting quality of life programs for Marines, Sailors, and their dependents aboard USMC installations.
  • Directed a staff of six
  • $7 million in sales during final fiscal year in the role, with a net profit of +$2 million - a 27% increase over prior year
  • Contracting Officer's Representative (COR) for +12 revenue-generating contractors
  • Program manager for +25 lines of business
  • Developed and implemented business proposals, formal statements of work, and government procurement actions in support of business growth
  • Contributed over $1 million per annum to Marine Corps Welfare and Recreation (MWR) programs during my tenure
  • Navy Exchange Service Command (NEXCOM) | Sales Manager
  • MAY 2016 - MAY 2017 | Naval Base San Diego, San Diego, CA
  • The Navy Exchange Service Command (NEXCOM) operates a variety of retail stores aboard USN installations, with profits generated going to support Navy MWR programs.
  • Supervised staff of ten
  • Oversaw operation of TV/audio/gaming segments within Electronics Division
  • Sales +$16 million, including a $1 million sales day
  • Planned and executed product launches and events that led to:
  • $65K in single-day sales of the Nintendo Switch
  • +$500K in TV sales for Black Friday
  • Marine Corps Community Services | Operations & Sales Manager
  • SEPT 2013 - MAY 2016 | Marine Corps Recruit Depot, San Diego, CA
  • The Marine Corps Exchange (MCX), a division of MCCS, operates retail stores aboard USMC installations.
  • Supervised staff of ten
  • Managed Electronics, Uniforms/Tactical, Sporting Goods, Luggage, and Toy departments. Assisted with a variety of Consumables and Hardlines categories.
  • Promoted to Operations Manager in Sept 2015.
  • As Operations Manager, oversaw annual inventory, retail custodial, and store worker teams.
  • Military Sales & Service Co.
  • SEPT 2010 - SEPT 2013 | San Diego, CA
  • Military Sales & Service Co. (MSS) represents a portfolio of well-known consumer brands sold through military Exchanges, worldwide.
  • Represented electronics and appliance brands in military Exchanges throughout San Diego County.
  • Responsible for product training, coordinating events and demos, and installing merchandise displays.
  • Received Outstanding Service Award for 2011.


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